FAQs

Family Floors & More

  • What types of flooring do you install?

    We're experts in installing a wide range of flooring options, including hardwood, laminate, vinyl, tile, carpet, engineered wood, and luxury vinyl plank (LVP). Our team is ready to assist you in selecting the most suitable flooring for your specific needs.
  • Do you offer free estimates?

    Yes, we provide complimentary, no-obligation estimates. Our team will visit your location, evaluate the area, discuss your requirements, and provide you with a comprehensive quote.
  • How long does flooring installation take?

    Installation duration varies based on the flooring type and area size. Typically, residential projects are completed within 1 to 5 days. We'll provide you with a precise timeline before commencing the work.
  • Do you remove old flooring?

    Yes, we offer old flooring removal as part of our installation service. We'll also handle the disposal of the old materials, unless you prefer otherwise.
  • Can you help me choose the right flooring?

    Of course. We offer professional advice on selecting the most appropriate flooring options, taking into account your lifestyle, budget constraints, and design preferences.
  • Is there a warranty on your work?

    Yes, we provide a workmanship warranty. Additionally, the flooring products we use generally come with manufacturer warranties. We'll provide complete warranty information with your estimate.
  • Do I need to move furniture before installation?

    We can assist with furniture removal for an additional fee. However, we recommend that you remove smaller items and valuables prior to our arrival.
  • Are your installers licensed and insured?

    Absolutely. All our installers are fully licensed and insured, ensuring protection for both our team and your property during the installation process.
  • What should I do to prepare for installation?

    We'll provide you with a detailed preparation checklist. Generally, this involves removing furniture and fragile items and ensuring clear access to the installation area.
  • Do you offer financing options?

    Yes, we have various financing options available through our financial partners. We'd be happy to discuss these options with you during your estimate consultation.